Return Policy

• We are happy to accept returns or exchanges within 14 days.

• Please inspect your order as soon as you receive it.

• Returned items must be in original, unused, unworn condition free of damage including makeup, smoke and fur and have tags still attached.

• All return requests must be initiated within 14 days of delivery. Approved returns must be shipped back according to the return instructions provided.

• Approved returns will be refunded to the original payment method once the merchandise has been received and inspected. Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

• Loral Boutique is not responsible for lost or stolen packages. Please contact your local post office with questions regarding shipment tracking. Your tracking number will be listed in your shipment confirmation email.
  

• Any packages sent without proper postage will not be accepted.

• If an item is damaged on receipt, please let us know within 5 days. Items cannot be washed or worn when claimed as damaged. 

• All clearance/last chance items, accessories, intimates, and bodysuits are “final” which means the item cannot be returned or exchanged. 

Exchange Policy

• Exchanges are only for the same item in different size or color.
• Due to limited quantities of each style, we cannot guarantee an exchange. We will try our best to provide the exchange and will let you know ASAP if we cannot complete it.
• Returned items for an exchange must be in original, unused, unworn condition and tags still attached.

Easy Return Process

If your return meets the requirements above, we now offer a simple option to send back your return merchandise.

https://shopify.com/20457713/account

Once your return is approved, please ship your merchandise back using the carrier of your choice. Customers are responsible for return shipping costs unless an incorrect, damaged, or defective item was received. In those cases, Loral Boutique will provide return shipping instructions and cover reasonable return shipping costs.

Ship your items to -

Loral Boutique
7A Taggart Drive
Nashua NH

Please allow up to 5-7 business days to process your return once we receive it.